[LivesBuy] The Statement of Apology & Compensation for The Network Issue on Nov.18th
Dear Customers,
Due to Cloudflare experienced a global system service outage on Nov. 18th, 2025, there was a network issue from approximately (UTC+8) Nov. 18th 19:50pm to Nov. 19th 01:10am on LivesBuy. As a result, many customers were unable to enter the website and make orders normally during this period, and we sincerely apologize for the inconvenience & delay caused to you. Everything is ok now!
To express our apologies, we have prepared a compensation for you:
Exclusive Coupon - 3%OFF
1 time to use for every customer
It's valid until (UTC+8) Nov. 23th
Tips: please use the coupon on the payment page for your next order
So we will improve and upgrade the configuration of network in the future to avoid the similar problems to happen again, and we will supply a better service for you in the future!
Thanks for trusting & understanding! Hope you have a good ordering experience~
LivesBuy Team
Nov. 19th, 2025