Shipping

(1)、Automatic Delivery

The user selects the desired product

Enter the platform account ID

Select the corresponding payment method to pay

LIVESBUY Automatic recharge transaction within one minute

(2)、Manual Delivery

The user selects the desired product

Contact the customer team (online customer service, email)

Provide relevant information for customers to recharge

(3)、Overtime Compensation

In order to allow users to get better service and experience, LIVESBUY has enabled the overtime payment function.

We promise that for automatically delivered goods, if the goods are not successfully delivered within 10 minutes after payment, you will receive a certain amount of compensation. Please communicate with the customer service team for the compensation amount.

Company Name: Element Colors Electronic Entertainment Limited

Company address: 19H MAXGRAND PLAZA NO. 3 TAI YAU STREET SAN PO KONG KL, Hong Kong.

Email: [email protected]

(4)、Situations When Compensation is Not Available

Transaction timeout caused by user's own reasons

Orders that did not follow customer service prompts

Maliciously placed orders to get paid orders

Items not covered by reimbursement